The Role of a Secretary on Record Management in an...

ABSTRACT Record Management has always been an important aspect of administrative procedures in every organization. Due to its necessity, the need to have personnel who has thorough knowledge in the field is desirable. Secretaries are involved in a wide variety of decision most of which are administrative and financial implications which makes secretarial procession a field which meets up with many tasks especially concerning office administration and functions. A Secretary becomes perfect in the sense that in any field he finds himself, he will be able to handle and manage it appropriately. He becomes familiar with the internal structure of an organization as well as its aims and objectives. The role of a Secretary on record†¦show more content†¦Outgoing mails are those that go out of the organization. It is normally the duty of the Secretary to check whether the letter receives the necessary attention and treatment before going out of the organization. (b) Handling of Telephone Calls The Secretary’s voice on the telephone will project the company’s desired image. The Secretary must speak at a normal speed with eloquent voice when answering calls. A Secretary must know how to treat all messages received through telephone in strict confidence and how to keep them secret as in the case of correspondence. He should speak in tone suitable for face to face conversation (i.e., speak directly into the transmitter). (c) Handling of the Boss Travelling Arrangements The handling of the travelling arrangements of a boss by the Secretary is significant. The Secretary arranges travel facilities which conform to the Executive’s personal preference. (d) Effective Co-ordination of Meeting The Secretary will find many opportunities to exercise his skills in arranging and reporting business meetings at various times. He should be responsible for sending notices, making arrangements, perhaps preparing the agenda and doing many things to expedite meetings. He should also be responsible for taking down official minutes whether from dictation or from his employer’s notes. DEVELOPMENT IN THE SECRETARIAL PROFESSION In the early days, Secretary was misunderstood to be someone who takes notes in shorthand andShow MoreRelatedRoles And Roles Of An Administrative Officer1730 Words   |  7 PagesCanberra. I have also driven elderly clients to the health club. In my previous role as an administrative officer, I provide conflict resolution. This was where I used my common sense to deal with many situations. When I was an administrative officer in the office of the Minister of multicultural affairs, Joy Burch, I respond to both staff and clients in writing and face to face meeting. In the past four years I was a secretary for the South Sudanese-Australian Community Association In in the ACT. I workedRead MoreCore Activities Of An Office Administrator At Danlnia Furniture Ltd1529 Words   |  7 PagesIntroduction The following report will look at four core activities of an Office Administrator at Danlnia Furniture Ltd including; meetings management, information management, Reception duties and website management It will explain the role of organising, planning and co-ordinating in each one of the core activities. The developments in two working practices will be evaluated from the perspective of both an employer and an employee. The report will then also go on to identify and describe fourRead MoreComputer Based Information System944 Words   |  4 PagesHome  gt;  Management Information Systems  gt; Computer Based Information Systems and it’s Types Computer Based Information Systems and it’s Types Computer Based Information System: Computer Based Information System (CBIS) is an information system in which the computer plays a major role. 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Essay about Edgar Allan Poe - 1258 Words

â€Å"The spirits of the dead, who stood, In life before thee, are again, In death around thee, and their will, Shall overshadow thee; be still†(â€Å"Spirits Of The Dead†). As the â€Å"Father Of Horror† Poe loved to write about his feelings in a more, disturbing and haunting way. He wrote many great poems about death, ghosts, and even some love stories; but in a twisted way. Poe had a deep love for writing and for much of his life could not share that with the world. Once he got into college, Poe started sharing his works with others. Soon he became famous and earned the name â€Å"Father Of Horror†. Edgar Allen Poe’s tragic life led to a fascination with the dark side which is certainly evident in â€Å"The Raven†. Edgar Allen Poe was a talented poet, who†¦show more content†¦In 1836 when Poe was only 27 years old he married a 13 year old girl named Virginia(biography.com). He was a talented writer/ poet, who had faced and overcome many fears and problem, and used his problems to write his stories. Edgar Allen Poe was very fascinated with horror and death which he explored through his writings.The majority of his poems focused on the condition of fallen man. The tale he wrote were depressing and suspenseful. Poe was an emotional individual who went through a lot when he was young. Poe lost people who he love and did not really have much to hold onto onto or cherish. Especially at the beginning of writing poems, Poe could not get a poem published write away.Poe was very emotional, and so he took all of those emotions and distributed them to his poems. For example in the poem â€Å"The Raven† he says â€Å"From my books surcease of sorrow- sorrow for the lost Lenore†(â€Å"The Raven†). Poe was heartbroken by the loss of his lover, so he wrote a poem about it. Just there in that sentence it shows how instead of getting angry and hurting someone, Poe took his emotions about things and wrote about it. That is a reason he is such a good poet and highly respected for his works. Poe was also very much into writing about horror and death. He has a poem called â€Å"Tell Tale Heart†. In that poem he talks about killing an old man who had an eye that bothered him(â€Å"Tell Tale Heart†). Throughout the poem it talksShow MoreRelatedEdgar Allan Poe721 Words   |  3 PagesEdgar Allan Poe Edgar Allen Poe, born is 1809, was an American short story writer, poet, and critic. He is commonly know as the father of detective stories. His most well know work of art is his poem The Raven (Werlock). Although Poe had a short lived career, his literature continues to influence many writers in the United States and Europe. He worked with many genres such as: gothic tale, science fiction, occult fantasies, and satire. While many critics consider his works of literature as grotesqueRead MoreEdgar Allan Poe792 Words   |  4 Pagesauthor, Edgar Allan Poe, on Sunday October 7, 1849. In Massachusetts on the 19th day of January in the year 1809, Edgar Poe was born to actress Elizabeth Arnold Hopkins Poe and actor David Poe Junior, making him an older brother to Rosalie Poe, and a younger one to William Henry Leonard Poe. Poe may, perchance, have been named after a character in the play that his parents were performing that year. He was never formally adopted, however, Edgar Poe was r enamed Edgar Allan Poe when the John Allan familyRead MoreEdgar Allan Poe1245 Words   |  5 Pagesbe discussing about my poet Edgar Allan Poe. Poe had written numerous of poems and stories but the one I chose was â€Å"Annabel Lee†. This poem was written in 1849 which was a long time ago. Even though this poem is centuries old, it is still a well known poem. This whole project includes a biography, literary movement, and a explication about the poem. The biography includes where Poe grew up and how his lifestyle were. Through research and sources, I found out that Poe lived a hard life. He was inRead MoreThe Rise Of Poe By Edgar Allan Poe1635 Words   |  7 PagesThe Rise of Poe The words people use and how they use them holds so much power within themselves. It seems that, people are always searching for the right words to express their true emotions towards a certain subject. Artists and authors manage to make a living off of knowing how to use the right words to reach through to their platform. Though within his time, Edgar Allan Poe did not have an established platform and was seen as estranged; he still dabbled as an author and has made many famous shortRead More Edgar Allan Poe Essay515 Words   |  3 Pages Edgar Allan Poe nbsp;nbsp;nbsp;nbsp;nbsp;Edgar Allan Poe, the first master of the short story, had written many short stories from mysteries to morbidity. Edgar was born on January 19,1809 in Boston, Massachussettes. Edgars Parents, David and Eliza, were both in the acting business. Poe also had a sister, who is rarely spoken of. When Edgar was young his father fleed from the family, leaving Edgar, his mother, and sister alone. At the age of two Edgars mother died of tuberculosis. Edgar wasRead MoreDeath By Edgar Allan Poe975 Words   |  4 Pagesabout the topic, and the fear of not knowing this leads it to be a taboo subject in many discussions. Edgar Allan Poe defied this sense of taboo and wrote many works centering on the topic of death. It is Edgar Allan Poe’s discussion of death in his works that reveals the innate human perversion of the discussion of death. The reason for his discussion of death may find roots in his personal life. Poe was born into a traveling family in 1809 and had two other siblings. His parents tragically lost theirRead MoreThe Biography Of Edgar Allan Poe841 Words   |  4 PagesThe Biography of Edgar Allan Poe â€Å"Lord, help my poor soul†, the last and final words of the amazing writer, Edgar Allan Poe, before his sudden death in 1849. Edgar Allan Poe wrote dark and treacherous stories and poems that often lead to the questioning of his mental state. Poe lived a rather difficult life in which writing was his escape. He at one time was in so much debt that he could have never payed it back even if his career took off. No one ever knew what had happened to Poe, only that heRead More Edgar Allan Poe Essay1589 Words   |  7 Pages Edgar Allen Poe Edgar Allan Poe Edgar Allen Poe’s contributions to American literature have become increasingly more prominent as the years have passed. As short fiction has become a more accepted genre in literary circles, Poe’s theories are studied with more passion. Although he lived a rather melancholy life, Poe did experience moments of joy, and desired to capture the beauty through poetic form. Indeed, what he left behind for the literary world was his gifted genus, revealed throughRead MoreEdgar Allan Poe Essay1575 Words   |  7 PagesEdgar Allan Poe Edgar Allan Poe was a bizarre and often scary writer. People throughout history have often wondered why his writings were so fantastically different and unusual. They were not the result of a diseased mind, as some think. Rather they came from a tense and miserable life. Edgar Allan Poe was not a happy man. He was a victim of fate from the moment he was born to his death only forty years later. He died alone and unappreciated. It is quite obvious that his life affected hisRead MoreEdgar Allan Poe Essay812 Words   |  4 PagesEdgar Allan Poe Edgar Allan Poe was one of Americas famous poets, fiction short-story writers, and literary critics. He is known as the first master of short story form especially in tales of horror, and mystery. The work he produced was considered to be some of the most influential literary criticism of his time. His poems made him one of the most famous figures in American literary history. His influence on literature is seen in all literature books in schools everywhere. Some of his famous

Online Web Services Free Essays

A web service is a software application on a network that has an interface through which other programs can gain access. Web services can be as simple as a mortgage calculator program or as complex as a Fortune 500 software application built from components from y all over the world. They are currently being used to help large and small businesses get the most from their Information Technology resources by allowing the integration of diverse software applications, from desktop programs to large enterprise-wide systems. We will write a custom essay sample on Online Web Services or any similar topic only for you Order Now Not only are web services useful for day-to-day operations of a company, but they are especially helpful for post- merger or post-acquisition system merger. (Geerts,Paretta White, 2004). XML, the root markup language and key ingredient for creating web services, is gaining in popularity, according to IDC, which has seen the growth in XML-based servers go up by 160% over the last year. Forrester Research, Cambridge, Mass. , notes that $500 million has already been spent on early projects in the financial services sector, while Gartner-Group, Stamford, Conn. suggests that the web services software market will reach $1. 7 billion in the U. S. by next year and balloon up from there. ( Ismail, Ayman, Samir Patil, and Suneel Saigal, 2002)/ This paper will give an overview of web services technology, and talk about XML, WSDL, SOAP and UDDI and how they fit into the process. It will also briefly explain how Microsoft. NET fits into the Web Services architecture. The key to making web services work is data, process, and communication standards. The communication protocol standard is the same as the Internet, TCP/IP. All computers can understand TCP/IP. Web services implement the client-server model over the World Wide Web). On the client side, for example, they manage the different creen shapes and sizes and the different connection speeds of desktop computers, mobile telephones, and PDAs. On the server side, the various programming languages and middleware technologies at work behind each application or data source become transparent to programmers, so it is a lot easier for them to develop applications. The data standard for TCP/IP is XML, a set of syntax rules for adding meaning to data and for building other XML standards. The process standards are actually a set of evolving XML standards: SOAP (Simple Object Access Protocol), for packaging messages from one software application to another, A set of rules that facilitate XML exchange between applications. Along with WSDL, SOAP performs message transport functions. (â€Å"Putting Web Services in a â€Å"No Spin Zone†, 2004) WSDL (Web Services Description Language)A common framework for describing tasks performed by a Web service. Suppliers, for example, could discover what kinds of information a company’s inventory system offered them-nothing more than a bare indication that inventory was approaching zero, for example, or possible due dates as well. UDDI (Universal Description, Discovery and IntegrationA set of specifications for creating XML-based directories of Web services offerings. Much as callers consult the Yellow Pages for the telephone numbers of businesses, users of and applications for Web services may find them through these directories. Message transport The actual workings of web services can be described from a provider’s and a user’s perspective. From a provider’s perspective, a web service is created by using the data, process, and communication standards identified above to create a web interface to one or more software applications. Most of the web services described above provide data from a database in response to specific request parameters. In essence, a web service responds to a â€Å"get data† command by reading the data from a database and sending it back to a software application on the Internet. To actually create such a web service, the provider uses WSDL to define the allowable read access â€Å"get data† commands that the database management software can understand. The web service also knows how to put the results in a SOAP envelope addressed to the requesting software application and how to send it via the Internet. From a user’s perspective, a software application must be able to issue the appropriate commands, put them in a SOAP envelope, and send them to the web service interface for processing. This usually requires downloading the WSDL and plugging it into a software application. For example, to use the Xmethods delayed stock quote web service, users employ a web browser to access the WSDL, plug it into an Excel spreadsheet, click the â€Å"insert stock quotes† icon that gets added to the Excel tool bar, and fill in the necessary information in the po-pup window. Because the Excel spreadsheet knows how to process XML, it packages the commands in a SOAP envelope addressed to the web service and sends it. When the return SOAP envelope arrives from the web service, Excel knows how to process it and insert the requested data in the appropriate cells. All current software packages, including Microsoft Office, Internet Explorer, and Quicken, can understand and process XML and can therefore interface with web services. General ledger and other accounting packages should soon become XML-enabled. A further objective is to fully automate the process of finding and using web services. Web service providers will publish the availability of their applications, using UDDI to describe their location and available services and WSDL to define how to use them. When a user logs on to the Internet and launches a software application, it will be able to identify available web services by reading the UDDI. The software application will then know how to use the web services by accessing their WSDL definitions. When the desired web service is found, the user will simply tell the software application to access it by downloading its WSDL interface instructions. All of the complexity is hidden behind the interface. A competiitor to the XML standard is The Microsoft NET Framework. The Microsoft . NET Framework– first announced in July 2000–represents a new and in many ways radically different development foundation for Windows and Web-based servicess. It will overshadow and functionally replace previous Microsoft technologies, including COM and Win32, and will become the focus of all future development efforts across the company’s many operating systems Users, in fact, cannot utilize Windows Messenger without signing up for â€Å"Passport,† a universal Internet log-in and identification card, that serves as the gateway to all of Microsoft’s Internet services. Passport stores users’ credit card and password information for a host of new consumer services that Microsoft has named â€Å"Hailstorm. † Combining instant messaging, digital music, and video, those services, for a monthly subscription fee, will allow users to purchase products online, receive e-mail at remote cellphones or other mobile devices, and make copies of digital music. The forecast for the future is that both XML and Microsoft Passport will pave the way for the implementation of every more sophisticated and complext web services, combining audio, visual, multimedia, and text applications. How to cite Online Web Services, Essay examples

Social Media and Organizations Balancing Act

Question: Discuss about theSocial Media and Organizationsfor Balancing Act. Answer: Introduction Social media has become a boon to the younger generation as the activity of networking has become relative easy. Information can be sent to any one and every one in split seconds and the number people data reaches to is in millions (Peters, 2013). However, every power has a con. Similarly data shared on social media can be used against the user itself. But is the data private the user is a dilemma. The issue has particularly been debated in organizational setups with the question whether companies can use this information (Van, 2013). The below report argues about three main questions under this subject. How should the organizational policy on social media be, is it okay for the company to use social media information of the employee and how can the organization benefit with social media. The arguments are made with the help of ethical theories, knowledge management, pluralism etc. A Balancing Act Social media has become an important part of life in the technologically advanced world. It has invaded both the personal and professional life of every individual and hence it is no wonder that several employees are mixing up these two aspects (Rokka, 2014). Most of the times it happens that work related posts, organization related issues are put up on the social media, leading to a dispute between the employer and the employee. The concept of privacy has become diluted especially on the data available on the internet. This has led to dilemma whether the employee posts on social media should have some kind of restriction with respect to the employer data (Wilson, 2016). The challenge has raised the need to put up policies against the employees posting organization related data on the social media. By the principle of Utilitarianism a normative ethics theory, the best action is that which results in maximum utility (Barrow, 2015). By setting policies and restricting work related posts on social media the company can not only protect information but also can ensure that the reputation of the company is intact which in turn benefits the employees. It also ensures that the stakeholders information is safe. However, balancing freedom of speech and the extent to which this freedom is allowed is an artistic work. It takes great understanding of the employees and the culture of the company to come up with competent policies. Just for the purpose of Utilitarianism, an employer cannot restrict freedom on social media. One other issue by providing access to the social media in an organizational setup is that the time spent on networking may substantially increase which in turn would reduce the time spent on working. That is the chances of decrease in productivity are high. In such cases, employees are either not allowed to login to social media from the company network or their usage is to be monitored. Monitoring usage will again raise the same issue of privacy (An, 2014). The concept of psychological contract between the employee and the employer comes in to consideration which states that apart from the actual work contract that is signed between the employer and the employee the same parties have a psychological non-verbal contract that is more at a conscious level. Like the employer would let the employee work by himself, provide adequate wages etc., while the employee maintains high production and both the parties would respect and trust each other. With the inclusion of social media, this co ntract is hurt when the employee reduces his productivity or posts inappropriate organizational comments on social media, while restricting the freedom of the employee would be a contract breech from the employers end. However, there is no firm limits for this contract. Hence a policy finds a midpoint amongst these would be ideal (Paris, 2013). There was a time when organizations believed that shareholders where the key members of the organization and everything should be done to ensure that they are happy. However, the evolved organization structure today believes that merely making the stakeholder beneficial is not enough for a company to progress but rather it is necessary to take care of the interests of all its stakeholders both internal and external. This theory is called the stakeholder theory and is proposed by R. Edward Freeman (Harrison, 2013). The major internal stakeholders for a company are the employees and hence as per this theory the company is responsible to maintain a healthy environment in the company. One argument could be to provide complete freedom to the employee. However to keep an employee satisfied, unrestricted social media is not the only solution. Also, employees getting on social media with work related issues will not solve the issues but would aggravate it. Companies have grievance handling c ells that take care of employee issues. Hence it is indeed true that policies put up by employers should not restrict the employee freedom of speech and at the same time employees should not be given the power to ruin the reputation of the company. Indeed, coming up with appropriate policies is a balancing act between the employees not being upset that they do not have the freedom of speech and the consequence the employer has to face if the same is given. Should Employers Glean? The current generation uses the social media as a journal where current moods, status, locations and images are shared and saved on the internet. Several employee take their frustration out on the social media through irrational posts as a mode of communication. The argument behind these actions is the liberty of speech where the employee is allowed to speak what they feel. Commenting on an organization is not offence as people know that it is an individual opinion. However, the same does not stand true vice versa. There is a lot of discussion on the idea if an organization has to judge an employee based on his or her social records. The concept is in discussion as the scanning someone social media is invading their privacy. Social media consists of abundant data regarding an employee. The people they engage with, the places they visit, the food they eat, their thoughts and moods and so on. If a trained psychologist is given this information, the innate characters of a human being can be understood. This can be considered an invasion of privacy as the company would be judging the character by actually looking deep into the persons personality. On the other hand, when an organization, particularly a manager or a colleague who is present in the friend list of the employee views this information it cannot be considered an invasion of privacy. Note that the employee has willfully put up the picture knowing full well that the data will be updated and accessible to everyone permitted (Bulander, 2013). Situations like this cannot be considered as an invasion of privacy. When data is available, the employee has given permission to access the same and the data is not being used for any illegal methods scoping the information to understand the honesty and the actual nature of the employee cannot be called inappropriate (Drouin, 2015). On the other hand recruiting a member based on social media cannot be considered completely correct. The concept of work life balance comes in to scope here. What an employee does outside work cannot be used as a mode for rejected an employee or undermining the same. Recruitment and interview process has to be done solely based on the capabilities and skills of the employee (Stoughton, 2015). Scanning social media in an attempt to avoid illegally involved employees can be considered as good logic but using the same for rejecting employees because of their personal habits is not considered right (Slovensky, 2012). What the employee does outside the organization in their own time cannot be used as a filter in recruitment. Also, organizations inform the employee regarding the background check that would be done before hiring an employee. The clause generally consists of the concept of searching through the internet which is informed to the employee. Background checks when informed and done are correct however going through an employees profile without their consent invasion of privacy no matter what the purpose is (Stoughton, 2013). On the other hand, managers and employees who are a part of the friends list of the employee are given access by the employee and they going through the profiles cannot be considered as an invasion. Using Social Media for the Benefit of the Company Several organizations around the world today have realized the importance of social media. It is one of the most powerful networking tools and is currently in vogue amongst all the employees. Organizations today are seeing social media as opportunity to grow rather than a threat to their reputation (Leonardi, 2013). Any form of communication when used effectively can result in substantial results. Social media can be helpful to connect employees of all levels in an organization which is generally not possible in a conventional setup. With HRM evolving to strategic HRM where the recruitment, training and appraisal are all done based on the organizational objectives, social media has the ability to act as a robust integrator (Treem, 2013). Several companies such as Microsoft, Delottie etc have all established an internal social media platform that can be accessed by all the employees of the company with their work login. These platforms are similar to Facebook, where several internal organizational groups are formed and information and updates are shared across. The employees can also chat with employees of other departments thereby bridging the gap between them. This platform in particular encourages the concepts of knowledge management where information can be shared easily through social media. Finding and communicating with relevant mentors or experts in the company helps lower level employees to fulfill their quest for knowledge (Razmerita, 2014). Also, groups are formed based on technology or department and links of resourceful information, articles, videos etc can be shared to help employees be updated with latest developments in the business or learn new things with ease. For an organization to really grow, the growth of its employees is crucial. Through Strategic HRM employees are aligned to the organizational goals (Cascio, 2015). This inculcates the concept of unitarism where all the employees work towards the welfare of the company. For example, when a CSR event is being conducted in the company, the information, planning and several other activities can be shared over the internal media and sometimes on the external social media as well to keep the employees appraised and involved in the activities (Colleoni, 2013). On the other hand, though an employee may belong to one department or one technology they may look for opportunities to learn new things or see what other departments have to offer. In a conventional company setup, to search for the challenges an employee may have to go through the HR or another departments manager. This is a tedious task. With the help of an internal communication network, employees can easily identify the possible o pportunities and directly communicate to the anchors to work on them. There is always an issue with freedom of communication. The employees should know how to talk, when to talk, what to put on an internal networking site and the way of communication with higher employees. Given that the employees have free access to all other employees including high level mangers it is crucial that the employee realizes how to handle communications especially with seniors (Schaupp, 2016). It is true that the boundaries between two levels of employees are nullified in the new organizational setup, but it is also true that seniors should be treated with respect especially when looking for opportunities to learn and grow through them. For the same purpose organizations have policies in place to let the employees know how to communicate and clearly define what matters are not to be dealt online. Social media is also a key in improving the publicity of the organization. Making announcements on external social media and involving employees in such activities will not only build the reputation of the company but also of the employee (Gonzalez, 2013). Congratulating a top runner on social media will be a pride for the employee. Employers also turn up to social networking sites such as LinkedIn where professionals put up their profiles. This is helpful for recruiting and finding SME to hire on contract basis there by having in hand the profiles of eligible candidates which makes the process of scanning portfolios simpler. Conclusion Social Media has become an inevitable inclusion in the life of the younger generation and the privacy of social media information is in question, especially when work related data and opinions are given over social media. To curb any negative effects that may rise due to the same organizations need to develop policies that sensibly restricts its employees from posting inappropriate data. The data on social media can be accessed by the organizations only after consent from the employee. Companies can make use of the networking technology to increase the productivity of the employee through internal discussions and blogging for knowledge management. References An, J., Quercia, D., Cha, M., Gummadi, K., Crowcroft, J. (2014). Sharing political news: the balancing act of intimacy and socialization in selective exposure. EPJ Data Science, 3(1), 1. Barrow, R. (2015). Utilitarianism: A contemporary statement. Routledge. Bulander, M., Kearney, M., Bruneau, D. (2013). Balancing relevancy privacy concerns related to the production of social media content. The Buzz on Information Matters, 1-3. Cascio, W. F. (2015). Strategic HRM: Too Important for an Insular Approach. Human Resource Management, 54(3), 423-426. 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